About the Opportunity
We are seeking a detail-oriented and technically proficient Technical Quality Specialist to support quality assurance, technical compliance, process improvement, testing, and quality control activities across the organization. This role will evaluate technical deliverables, identify quality issues, analyze root causes, maintain quality documentation, and collaborate with engineering and operational teams to improve reliability and performance.
The Technical Quality Specialist will work closely with Engineering, Product, Technology, Operations, Compliance, and Project Management teams to establish quality standards and ensure technical outputs meet defined requirements. The ideal candidate combines strong analytical and technical skills with excellent documentation, problem-solving, and communication abilities.
Essential Duties and Responsibilities
- Perform quality reviews and technical inspections of products, systems, processes, and deliverables.
- Develop and execute quality assurance and quality control procedures.
- Review technical documentation, specifications, requirements, and test results.
- Identify defects, inconsistencies, process gaps, and quality risks.
- Document quality findings and coordinate corrective and preventive actions.
- Perform root-cause analysis on technical defects and recurring quality issues.
- Develop and maintain quality checklists, procedures, standards, and documentation.
- Support testing, validation, verification, and release activities.
- Collaborate with Engineering and Technical teams to resolve quality issues.
- Track quality metrics, defect trends, corrective actions, and performance indicators.
- Conduct periodic quality audits and process reviews.
- Ensure technical processes comply with organizational standards and applicable requirements.
- Support continuous improvement initiatives focused on quality, reliability, and efficiency.
- Review supplier and third-party technical deliverables when applicable.
- Prepare quality reports, dashboards, and management summaries.
- Participate in technical project reviews, risk assessments, and process improvement initiatives.
Job Qualifications and Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Technology, Quality Management, or a related technical discipline.
- Minimum 3–6 years of experience in quality assurance, technical quality, testing, engineering, or quality control.
- Strong understanding of quality management principles and quality assurance methodologies.
- Experience with technical testing, validation, verification, or inspection processes.
- Familiarity with quality frameworks such as ISO 9001, Six Sigma, ITIL, or relevant industry standards preferred.
- Experience with defect tracking and quality management systems.
- Strong analytical and root-cause analysis capabilities.
- Proficiency with Microsoft Excel, reporting tools, and documentation platforms.
- Familiarity with Jira, Confluence, ServiceNow, or similar technical workflow systems preferred.
- Quality certifications such as CQE, CQA, Six Sigma, or equivalent are a plus.
Personal Capabilities and Qualifications
- Exceptional attention to detail.
- Strong analytical and critical-thinking abilities.
- Excellent problem-solving and root-cause analysis skills.
- Strong technical documentation capabilities.
- Excellent communication and collaboration skills.
- Highly organized and process-oriented.
- Strong understanding of quality standards and risk management.
- Proactive approach to identifying potential quality issues.
- Ability to work effectively with technical and non-technical stakeholders.
- Comfortable managing multiple priorities in a remote environment.
- Strong commitment to accuracy, consistency, and continuous improvement.
Strategic Support
The Technical Quality Specialist helps protect the reliability, consistency, and performance of the organization’s technical products and processes. By identifying quality risks early and implementing effective corrective actions, this position helps reduce defects, improve operational efficiency, and strengthen customer and stakeholder confidence.
The role also supports continuous improvement by analyzing quality trends, improving processes, strengthening documentation, and promoting consistent quality standards across technical teams.
Working Conditions
- Fully Remote position within the United States.
- Standard Monday through Friday schedule.
- Flexible hours may occasionally be required for critical testing, release, or quality activities.
- Frequent virtual collaboration with Engineering, Technology, Product, Operations, and Project Management teams.
- Primarily computer-based technical and quality work.
- Occasional travel for audits, technical workshops, conferences, and company meetings.
Job Function
The Technical Quality Specialist is responsible for evaluating technical deliverables, conducting quality reviews and testing, identifying defects, performing root-cause analysis, monitoring quality metrics, supporting corrective actions, and improving technical quality processes.
Compensation & Benefits
Compensation Package: $115,000 – $175,000 annually, based on technical quality experience, industry expertise, technical knowledge, certification, and overall qualifications.
Our comprehensive benefits package includes:
- Annual performance bonus
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement savings plan with company matching
- Flexible paid time off and company holidays
- Paid parental and family leave
- Remote work and home office reimbursement
- Quality management certification support
- Six Sigma and professional development programs
- Technical training and continuing education
- Industry conference and networking opportunities
- Employee wellness and mental health resources
- Life, AD&D, and disability insurance
- Employee Assistance Program (EAP)
- Flexible remote work environment
- Career advancement toward Senior Quality Specialist, Quality Manager, Technical Quality Manager, and Quality Assurance leadership positions
Why Join Us
Join a remote-first organization where quality, reliability, and continuous improvement are essential to delivering exceptional technical solutions. As a Technical Quality Specialist, you will work closely with technical teams, influence quality standards, solve complex problems, and contribute to meaningful process improvements.
This role provides a strong career pathway toward Senior Technical Quality Specialist, Quality Manager, Technical Quality Manager, Quality Assurance Manager, or Director-level quality leadership positions.
Job Features
| Job Category | Technology, Engineering & Quality Assurance |