About the Company
We are a nationally recognized real estate investment and property management organization overseeing a diverse portfolio of luxury residential communities, commercial office properties, mixed-use developments, and multifamily housing throughout the United States. Our commitment to operational excellence, resident satisfaction, and innovative property management solutions has established us as a trusted leader within the real estate industry.
Our Property Management team is dedicated to creating exceptional living and working environments through proactive property operations, superior customer service, financial stewardship, and continuous asset improvement. By leveraging advanced property management technology, data-driven decision-making, and a people-first culture, we maximize property performance while delivering outstanding experiences for residents, tenants, and ownership groups.
We are seeking an experienced Assistant Property Manager to support the daily operations of a portfolio of residential and commercial properties. This role assists with leasing operations, resident relations, financial reporting, vendor coordination, compliance, maintenance oversight, and administrative management while ensuring each property operates efficiently and delivers exceptional service.
The Assistant Property Manager collaborates closely with Property Managers, Leasing Consultants, Maintenance Supervisors, Regional Leadership, Finance, Legal, Marketing, and Vendor Partners to maintain high occupancy rates, optimize financial performance, and enhance resident satisfaction.
This opportunity is ideal for professionals who are passionate about property management, customer service, and operational excellence while building a long-term career within a growing real estate organization.
Essential Duties and Responsibilities
- Support the daily management and operational performance of residential and commercial properties.
- Assist with leasing activities, resident onboarding, lease renewals, and move-in/move-out coordination.
- Respond to resident and tenant inquiries while delivering exceptional customer service.
- Coordinate maintenance requests, vendor services, inspections, and repair scheduling.
- Assist with rent collection, accounts receivable, budgeting, expense tracking, and financial reporting.
- Monitor occupancy levels and support marketing initiatives to improve leasing performance.
- Maintain accurate lease files, resident records, contracts, and property documentation.
- Conduct property inspections to ensure compliance with company standards, safety regulations, and local ordinances.
- Support vendor contract administration, procurement activities, and service quality monitoring.
- Assist with compliance related to Fair Housing, OSHA, and applicable federal, state, and local regulations.
- Prepare operational reports, occupancy reports, resident satisfaction metrics, and executive summaries.
- Support annual budgeting, capital improvement planning, and operational forecasting.
- Collaborate with regional leadership on property improvement initiatives and business objectives.
- Promote positive resident relationships while supporting community engagement activities.
Job Qualifications and Requirements
- Bachelor’s degree in Business Administration, Real Estate, Property Management, Finance, Hospitality, or a related discipline preferred.
- Minimum of 3 years of experience in residential, commercial, or multifamily property management.
- Strong understanding of leasing operations, resident relations, property maintenance coordination, and financial administration.
- Experience using Yardi, AppFolio, RealPage, Entrata, MRI Software, or comparable property management platforms.
- Knowledge of Fair Housing regulations, landlord-tenant laws, property compliance, and operational best practices.
- Strong financial reporting, budgeting, and organizational skills.
- Certified Apartment Manager (CAM), Certified Property Manager (CPM), or similar professional designation is considered an advantage.
- Excellent communication, customer service, and conflict resolution skills.
- Ability to manage multiple priorities in a fast-paced environment while maintaining professionalism and confidentiality.
Personal Capabilities and Qualifications
The successful Assistant Property Manager is highly organized, customer-focused, and dedicated to delivering exceptional service. They build positive relationships with residents, vendors, and colleagues while supporting efficient property operations and maintaining high service standards.
Ideal candidates possess:
- Strong property management and operational expertise.
- Excellent communication and interpersonal skills.
- Outstanding organizational and administrative abilities.
- Strong financial and analytical capabilities.
- Effective problem-solving and conflict resolution skills.
- High attention to detail and regulatory compliance.
- Ability to manage competing priorities effectively.
- Professional integrity and accountability.
- Customer-first mindset and relationship-building skills.
- Commitment to operational excellence and continuous improvement.
Strategic Support
As a member of the Property Management organization, the Assistant Property Manager provides strategic support by:
- Improving resident satisfaction and tenant retention.
- Supporting occupancy growth and leasing performance.
- Enhancing operational efficiency across managed properties.
- Strengthening financial performance through effective budget administration.
- Supporting regulatory compliance and risk management initiatives.
- Improving vendor performance and maintenance operations.
- Promoting community engagement and positive resident experiences.
- Contributing to long-term asset value and portfolio growth.
Working Conditions
- Remote position supporting multiple residential and commercial properties across the United States.
- Flexible work schedule aligned with property management operations.
- Approximately 15–25% domestic travel for property inspections, resident meetings, vendor coordination, training, and regional leadership meetings.
- Company-provided laptop, secure property management software access, and home office technology support.
- Professional, collaborative environment focused on customer service, operational excellence, and continuous improvement.
Job Function
The Assistant Property Manager is responsible for supporting the daily operations of residential and commercial properties by assisting with leasing, resident services, maintenance coordination, financial administration, compliance, and vendor management. This role partners with property leadership and cross-functional teams to ensure operational efficiency, resident satisfaction, and long-term asset performance. Success is measured through occupancy rates, resident retention, financial performance, operational excellence, regulatory compliance, and customer satisfaction.
Compensation & Benefits
Compensation Package
Base Salary: $232,000 – $298,000 USD annually
Compensation is determined based on property management experience, portfolio complexity, certifications, geographic location, operational expertise, and overall qualifications.
Eligible employees may also receive:
- Annual Performance Bonus
- Property Performance Incentive Program
- 401(k) with Company Match
- Comprehensive Medical, Dental, and Vision Insurance
- Flexible Paid Time Off
- Paid Company Holidays
- Paid Parental and Family Leave
- Professional Property Management Certification Reimbursement
- Continuing Education and Leadership Development Programs
- Home Office and Technology Stipend
- Employee Housing Discount (where applicable)
- Employee Stock Purchase Program (where applicable)
- Wellness and Mental Health Benefits
- Life and Disability Insurance
- Career Advancement and Regional Leadership Opportunities
Why Join Us
Exceptional property management begins with exceptional people. As an Assistant Property Manager, you’ll help create outstanding living and working environments while supporting the operational success of a diverse real estate portfolio.
You’ll collaborate with experienced property management professionals, regional leaders, and industry experts in an organization that values customer service, innovation, operational excellence, and professional growth. We invest in our employees through leadership development, advanced technology, and opportunities to build a rewarding career in one of the nation’s leading real estate organizations.
If you’re passionate about property management, resident satisfaction, and delivering exceptional service, we encourage you to apply and become part of our Property Management & Real Estate Operations team.
Job Features
| Job Category | Property Management & Real Estate Operations |