About the Opportunity

We are seeking an experienced Operations Manager to lead operational execution within a high-growth logistics and supply chain organization supporting national distribution networks and enterprise customers. This leadership role is responsible for overseeing daily operations, workforce management, service delivery, process optimization, financial performance, and operational compliance while ensuring exceptional customer satisfaction and business efficiency.

The Operations Manager will serve as a critical member of the leadership team, partnering with Transportation, Warehouse Operations, Customer Service, Finance, Human Resources, Procurement, and Executive Leadership to implement operational strategies that support growth, profitability, and long-term organizational success. This role requires a hands-on leader who can balance strategic planning with operational execution in a fast-paced environment.

The ideal candidate possesses strong leadership capabilities, operational expertise, and a proven ability to improve productivity, optimize resources, and develop high-performing teams. This position offers the opportunity to make a significant impact within an organization committed to innovation, operational excellence, and customer service.

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Essential Duties and Responsibilities

• Direct daily operational activities across logistics, transportation, fulfillment, and distribution functions.
• Develop and execute operational strategies that improve productivity, service levels, and profitability.
• Monitor operational performance through KPIs, dashboards, and reporting metrics.
• Lead workforce planning, staffing, scheduling, and performance management initiatives.
• Ensure compliance with company policies, safety regulations, and industry requirements.
• Partner with Finance to manage budgets, cost controls, forecasting, and operational expenditures.
• Oversee inventory accuracy, resource allocation, transportation efficiency, and service delivery standards.
• Implement process improvement initiatives focused on efficiency, quality, and customer satisfaction.
• Manage vendor relationships and support contract compliance activities.
• Investigate operational issues and implement corrective actions to minimize disruptions.
• Support technology adoption, automation projects, and operational system enhancements.
• Develop succession plans and leadership development programs for operational staff.
• Prepare executive reports and operational performance presentations.
• Collaborate with cross-functional departments to achieve organizational objectives.
• Foster a culture of accountability, teamwork, safety, and continuous improvement.

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Job Qualifications and Requirements

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or a related discipline.
• Minimum 5 years of operations leadership experience.
• Strong background in logistics, transportation, warehousing, distribution, or supply chain operations.
• Experience managing large teams and multiple operational functions.
• Knowledge of Lean, Six Sigma, continuous improvement, and process optimization methodologies.
• Experience utilizing ERP, WMS, TMS, and operational reporting systems.
• Strong financial management and budget oversight capabilities.
• Excellent communication, leadership, and organizational skills.
• Proven ability to manage multiple priorities in fast-paced environments.
• Lean Six Sigma, APICS, PMP, or related certifications preferred.

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Personal Capabilities and Qualifications

• Strong leadership and team development skills.
• Exceptional operational and business acumen.
• Excellent analytical and problem-solving abilities.
• Strong communication and stakeholder management capabilities.
• Results-oriented mindset focused on operational excellence.
• High degree of professionalism, accountability, and integrity.
• Strong decision-making and conflict-resolution skills.
• Adaptability within rapidly changing business environments.
• Customer-focused leadership approach.
• Commitment to continuous improvement and innovation.

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Strategic Support

The Operations Manager serves as a strategic leader responsible for aligning operational execution with organizational growth objectives. This role partners with Executive Leadership, Finance, Human Resources, Transportation, Customer Service, and Supply Chain teams to improve operational efficiency, optimize resources, enhance customer experiences, and strengthen overall business performance.

Through workforce leadership, process optimization, performance management, and operational planning, this position directly contributes to revenue growth, cost management, service excellence, and long-term organizational success.

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Working Conditions

• On-site position based in Atlanta, Georgia.
• Standard business schedule with flexibility based on operational requirements.
• Frequent interaction with operational teams, customers, vendors, and executive leadership.
• Distribution and logistics environment requiring periodic facility walkthroughs.
• Fast-paced workplace with multiple operational priorities.
• Company-provided technology and leadership development resources.

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Job Function

The Operations Manager is responsible for overseeing operational performance, workforce management, process improvement, budget administration, customer service delivery, and compliance initiatives. This role ensures efficient execution of business operations while supporting organizational growth, operational excellence, and customer satisfaction.

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Compensation & Benefits

Compensation Package: $180,000 – $260,000 annually, based on leadership experience, operational expertise, industry knowledge, and overall qualifications.

Our comprehensive benefits package includes:

• Annual performance bonus
• Long-term incentive opportunities
• Comprehensive medical, dental, and vision insurance
• 401(k) with company matching
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid time off and company holidays
• Paid parental leave
• Tuition reimbursement programs
• Leadership development and executive training
• Employee wellness initiatives
• Life and disability insurance
• Employee Assistance Program (EAP)
• Career advancement opportunities
• Relocation assistance where applicable

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Why Join Us

Join an organization recognized for operational excellence, innovation, and customer commitment. We invest in our leaders by providing the resources, technology, and support necessary to drive meaningful business results while developing successful careers.

As an Operations Manager, you will have the opportunity to lead large-scale operational initiatives, influence strategic business decisions, and contribute to the continued growth of a dynamic organization. If you are passionate about leadership, operational excellence, and building high-performing teams, we encourage you to apply.