Project Manager

Industry: Enterprise SaaS, AI-Enabled Technology, Cloud Platforms, Digital Transformation, Business Operations, Product Delivery, and Enterprise Program Execution
Location: USA Remote
Compensation Package: $220K – $300K

About the Organization

We are a large, enterprise-scale SaaS, AI-enabled technology, cloud platform, digital transformation, business operations, product delivery, and enterprise program execution organization supporting complex technology initiatives, customer-facing projects, internal transformation programs, cross-functional workflows, platform improvements, operational change, and business-critical delivery efforts across the United States. The company operates in a fast-moving digital environment where project execution directly influences customer value, product delivery, operational efficiency, stakeholder alignment, team productivity, and measurable business outcomes.

This is not a traditional project management role focused only on meeting notes, task reminders, or schedule tracking. The Project Manager will serve as a disciplined execution partner responsible for moving complex initiatives from planning through delivery with clear scope, ownership, timelines, risks, dependencies, communication, and measurable results. This role will connect business priorities, technical teams, operational stakeholders, executive visibility, delivery routines, documentation, and project governance into one organized execution model.

The company is continuing to invest in AI-enabled workflows, cloud platform expansion, internal systems modernization, customer delivery improvement, product launch readiness, operational dashboards, process automation, enterprise collaboration, reporting cadence maturity, and cross-functional planning. As the organization grows, leadership is seeking a Project Manager who can bring structure, communication strength, analytical thinking, stakeholder coordination, business judgment, and strong follow-through to a highly visible role.

The Project Manager will support project planning, execution tracking, timeline management, stakeholder communication, issue resolution, risk management, documentation, reporting, and delivery coordination across technology, product, operations, customer success, finance, data, marketing, security, and business functions. This role will work closely with team leads, project sponsors, product managers, engineers, analysts, operations leaders, customer-facing teams, vendors, and executive stakeholders to ensure important initiatives remain organized and moving forward.

This role requires a professional who understands that project management is not just about tracking activity, but about creating clarity, reducing confusion, improving accountability, and helping teams make progress through complexity. The ideal candidate will know how to define project scope, manage dependencies, identify risks, organize decisions, keep stakeholders informed, resolve blockers, maintain documentation, and support teams through changing priorities.

The selected candidate will help improve how the organization plans and delivers work across a large remote environment. This includes strengthening project governance, improving communication routines, building better project dashboards, supporting launch readiness, reducing execution friction, improving stakeholder visibility, and ensuring teams have the structure needed to deliver on time and with quality.

This is a strong opportunity for a project management professional who wants to work inside a large technology-driven organization, support meaningful enterprise initiatives, partner with cross-functional teams, and help transform strategy into coordinated execution.

Essential Duties and Responsibilities

• Lead planning and execution of cross-functional projects across technology, operations, product, customer success, finance, data, marketing, security, and business teams.

• Develop clear project plans including scope, goals, deliverables, milestones, timelines, dependencies, risks, owners, communication routines, and success measures.

• Partner with project sponsors and stakeholders to clarify business objectives, define requirements, confirm priorities, align expectations, and support decision-making.

• Manage project schedules, task tracking, status updates, milestone reviews, issue logs, risk registers, dependency maps, and delivery dashboards.

• Facilitate project meetings, working sessions, stakeholder updates, retrospectives, risk reviews, and decision-making discussions.

• Identify blockers, risks, scope changes, resource constraints, dependency conflicts, communication gaps, and delivery issues, then escalate or resolve them appropriately.

• Coordinate cross-functional teams to ensure responsibilities are clear, deadlines are understood, dependencies are managed, and progress is consistently tracked.

• Prepare executive-ready project updates, including status summaries, delivery risks, key decisions, upcoming milestones, open issues, and recommended actions.

• Maintain project documentation, including project charters, timelines, meeting notes, decision logs, process maps, rollout plans, launch checklists, and post-project reviews.

• Support technology and product delivery efforts by partnering with Product, Engineering, QA, Security, Data, IT, and Operations teams on implementation planning and release coordination.

• Support business operations projects by improving workflows, coordinating process changes, tracking adoption, documenting new procedures, and measuring impact.

• Partner with vendors and external partners when projects require third-party coordination, implementation support, deliverable tracking, or issue management.

• Help improve project management standards, templates, communication practices, governance routines, and reporting methods across the organization.

• Promote accountability, transparency, and timely follow-through while keeping project teams focused on outcomes rather than activity alone.

Job Qualifications and Requirements

• Bachelor’s degree in Business Administration, Project Management, Information Systems, Operations, Engineering, Technology, Finance, or a related field required.

• PMP, PMI-ACP, CSM, SAFe, Six Sigma, ITIL, or similar project management certification preferred.

• 5+ years of experience in project management, program coordination, business operations, technology delivery, product operations, implementation management, or cross-functional execution.

• Experience within enterprise SaaS, AI-enabled technology, cloud platforms, fintech, cybersecurity, healthcare technology, digital products, consulting, business services, or large distributed enterprise environments strongly preferred.

• Proven success managing cross-functional projects involving technology teams, business stakeholders, customer-facing teams, vendors, and leadership sponsors.

• Strong understanding of project planning, scope management, risk management, stakeholder communication, dependency tracking, issue resolution, and delivery reporting.

• Experience managing projects in agile, hybrid, or waterfall environments, depending on project type and business need.

• Familiarity with project management and collaboration tools such as Jira, Asana, Monday.com, Smartsheet, Microsoft Project, Confluence, Notion, Google Workspace, Microsoft 365, Slack, Zoom, Tableau, Power BI, or similar tools preferred.

• Ability to create clear project documentation, timelines, status reports, dashboards, meeting summaries, risk logs, rollout plans, and executive-ready updates.

• Strong analytical ability with experience using project data, timelines, milestones, resource constraints, issue trends, and delivery metrics to improve execution.

• Experience working with Product, Engineering, Operations, Customer Success, Finance, Marketing, Security, Data Analytics, IT, Legal, vendors, and business leaders.

• Excellent communication, organization, stakeholder management, facilitation, problem-solving, documentation, prioritization, and follow-through skills.

Personal Capabilities and Qualifications

• Highly organized and structured, with the ability to bring clarity to complex projects, competing priorities, and cross-functional workstreams.

• Strong communicator who can keep stakeholders informed, summarize issues clearly, document decisions, and practically explain project status.

• Business-minded and outcome-focused, with the ability to connect project tasks to customer impact, operational value, revenue goals, product delivery, and business priorities.

• Calm and steady under pressure, especially during deadline changes, delivery risks, resource constraints, stakeholder conflict, or urgent project escalations.

• Collaborative and able to work effectively with technical teams, business leaders, customer-facing teams, vendors, analysts, and executive stakeholders.

• Detail-oriented and quality-focused, with the ability to track timelines, dependencies, requirements, open issues, documentation, and completion criteria.

• Practical problem-solver with the ability to identify blockers, propose options, organize decisions, and help teams move forward.

• Comfortable working in a remote environment where strong written communication, meeting discipline, documentation, and proactive follow-up are essential.

• Flexible and adaptable, with the ability to manage changing priorities while maintaining structure and forward momentum.

• High integrity and discretion when handling project plans, customer information, product details, financial data, vendor materials, internal strategy, and executive communications.

Strategic Support

The Project Manager will provide strategic support by helping the organization turn business priorities into organized plans, coordinated execution, measurable progress, and completed outcomes.

This role will help leaders and teams make better decisions about scope, timelines, dependencies, risks, priorities, resources, communication, and delivery tradeoffs. The Project Manager will ensure project management is not managed as simple task tracking, but as a disciplined execution function that improves alignment, accountability, and business results.

Key areas of strategic support may include:

• Project planning, timeline development, and milestone tracking.
• Cross-functional execution and stakeholder coordination.
• Risk management, issue resolution, and dependency tracking.
• Executive project reporting and status communication.
• Product, technology, and operational delivery support.
• Process improvement and workflow change coordination.
• Project documentation, decision logs, and knowledge management.
• Vendor coordination and third-party deliverable tracking.
• Launch planning, rollout support, and adoption tracking.
• Agile, hybrid, or waterfall project governance support.
• Meeting facilitation and project communication routines.
• Resource visibility and delivery capacity support.
• Project management template and process improvement.
• Post-project reviews and continuous improvement recommendations.

The Project Manager will help ensure the company executes important initiatives with stronger clarity, better coordination, and more reliable delivery outcomes.

Working Conditions

• Location: USA Remote.

• Primarily remote project leadership role with regular project meetings, stakeholder updates, planning sessions, risk reviews, delivery check-ins, documentation work, and cross-functional coordination.

• Flexibility required during major project milestones, product launches, implementation deadlines, executive reviews, vendor escalations, urgent blockers, or time-sensitive delivery decisions.

• Occasional travel may be required for team off-sites, planning workshops, customer sessions, vendor meetings, launch events, company gatherings, or strategic project reviews.

• Regular collaboration with Product, Engineering, Operations, Customer Success, Finance, Marketing, Security, Data Analytics, IT, Legal, vendors, and business leaders.

• Fast-paced enterprise technology environment with high visibility around project delivery, stakeholder alignment, timeline accuracy, risk management, and execution quality.

• Role requires handling confidential project information, product plans, customer details, vendor materials, financial context, internal process documentation, and executive updates with discretion.

Job Function

• Project Management
• Cross-Functional Execution
• Technology Project Delivery
• Business Operations Projects
• Product Delivery Support
• Project Planning
• Timeline Management
• Risk and Issue Management
• Stakeholder Communication
• Dependency Tracking
• Project Documentation
• Vendor Coordination
• Launch Readiness
• Executive Status Reporting
• Process Improvement Support

Compensation & Benefits

Compensation Package: $220K – $300K

The total compensation package may include base salary, performance bonus, project delivery incentives, business impact incentives, long-term incentives, equity participation where applicable, and additional benefits depending on experience, qualifications, and final role alignment.

Benefits may include:

• Comprehensive medical, dental, and vision coverage.
• Performance bonus eligibility.
• Project delivery and business impact incentive opportunities.
• Long-term incentive opportunities.
• Equity or ownership-aligned compensation where applicable.
• Retirement savings plan with company contribution.
• Paid time off and company holidays.
• USA remote work flexibility.
• Visibility across product, technology, operations, finance, customer success, and executive teams.
• Professional development support for PMP, agile certifications, AI-enabled project management, process improvement, technology delivery, operations, and leadership education.
• Wellness, employee assistance, and work-life support programs.
• Access to modern project management, collaboration, analytics, workflow, documentation, CRM, product, and enterprise technology platforms.

Why Join Us

This is an opportunity to join a large technology-driven organization where project management directly influences product delivery, operational execution, customer outcomes, business transformation, and leadership visibility.

The Project Manager will have the opportunity to support meaningful initiatives, improve execution routines, coordinate cross-functional teams, manage complex deliverables, and help the company deliver important work with greater clarity and confidence.

You will work in an environment that values structure, accountability, clear communication, practical execution, data-driven decisions, and continuous improvement. The company is investing in AI-enabled workflows, enterprise platforms, digital transformation, project governance, automation, collaboration tools, and scalable delivery practices.

For a project management professional who enjoys organizing complexity, helping teams execute, solving delivery challenges, and turning plans into measurable business outcomes, this role offers the visibility, responsibility, and platform to make a meaningful impact.