Industry: Enterprise SaaS, AI-Enabled Technology, Cloud Platforms, Corporate Communications, Digital Transformation, and Reputation Strategy
Location: USA Remote
Compensation Package: $359K – $475K
About the Organization
We are a large, enterprise-scale SaaS, AI-enabled technology, cloud platform, corporate communications, digital transformation, and reputation strategy organization serving enterprise customers, partners, employees, investors, industry stakeholders, and market audiences across the United States. The company operates in a highly visible technology environment where communication quality directly shapes customer trust, employee confidence, executive credibility, market positioning, brand reputation, public narrative, and long-term enterprise value.
This is not a traditional communications leadership role focused only on press releases, internal announcements, or reactive messaging. Communications is treated as a strategic enterprise function that connects corporate reputation, executive voice, employee alignment, customer trust, investor confidence, crisis readiness, brand storytelling, policy awareness, product narrative, and market influence. The organization expects communications leadership to guide how the company speaks, responds, listens, and builds credibility across every major stakeholder group.
The company is continuing to invest in enterprise communications strategy, executive thought leadership, internal communications, crisis communications, public relations, analyst and industry positioning, employee engagement messaging, customer communications, transformation communications, employer brand alignment, and modern digital storytelling. As the business grows, leadership is seeking a Senior Vice President of Communications who can bring executive presence, strong judgment, strategic messaging discipline, and enterprise-level communications leadership to a highly visible role.
The Senior Vice President of Communications will lead the company’s full communications agenda across corporate communications, internal communications, executive communications, crisis and issues management, public relations, employee communications, customer messaging, transformation communications, reputation management, and leadership narrative development. This executive will partner closely with the CEO, Board, Chief Marketing Officer, Chief People Officer, Chief Legal Officer, Product, Sales, Customer Success, Investor Relations, Finance, Operations, HR, Security, and Executive Leadership to ensure communications are aligned, credible, timely, and consistent with company strategy.
This role requires a leader who understands how communication affects business outcomes. The ideal candidate will know how to shape executive narratives, prepare leaders for sensitive moments, manage complex stakeholder messages, protect reputation during change, improve internal clarity, elevate market credibility, and ensure communication supports company growth and organizational trust.
The selected candidate will help define the company’s voice during growth, transformation, innovation, market expansion, product launches, leadership changes, customer moments, employee updates, and external visibility opportunities. This is a high-impact executive opportunity for a communications leader who wants to shape reputation, strengthen stakeholder confidence, and help a large technology-driven organization communicate with clarity, purpose, and authority.
Essential Duties and Responsibilities
• Lead the company’s enterprise communications strategy across corporate communications, executive communications, internal communications, public relations, crisis communications, employee messaging, reputation management, and stakeholder engagement.
• Build and execute a communications roadmap that strengthens brand credibility, employee alignment, customer trust, executive visibility, market influence, and organizational clarity.
• Partner with the CEO and executive leadership team to shape company narrative, leadership messaging, enterprise announcements, strategic updates, and external positioning.
• Lead executive communications, including speeches, talking points, internal messages, board communications, employee updates, customer-facing statements, media preparation, and thought leadership content.
• Oversee internal communications strategy to ensure employees understand company priorities, business updates, organizational changes, culture expectations, and leadership direction.
• Lead crisis and issues communications, including message development, stakeholder coordination, escalation planning, executive preparation, scenario planning, and post-incident review.
• Partner with Marketing and Product teams to align communications with brand strategy, product launches, customer stories, thought leadership, analyst engagement, and market positioning.
• Partner with People and HR teams to support employee engagement communications, workforce updates, leadership transitions, change management messaging, employer brand alignment, and culture communication.
• Partner with Legal, Security, Compliance, and Finance to ensure sensitive communications are accurate, risk-aware, approved appropriately, and aligned with regulatory or business requirements.
• Manage public relations strategy, media relationships, press materials, spokesperson preparation, external announcements, industry commentary, and reputation-building opportunities.
• Develop communications plans for major transformation initiatives, business changes, executive decisions, customer-impacting updates, product milestones, and organizational priorities.
• Build communications governance, approval processes, messaging standards, editorial calendars, communication channels, stakeholder maps, and measurement frameworks.
• Monitor media coverage, employee sentiment, stakeholder feedback, industry narratives, competitor messaging, reputational risks, and market perception trends.
• Build, mentor, and lead a high-performing communications team with strong writing standards, executive judgment, stakeholder discipline, speed, and strategic clarity.
Job Qualifications and Requirements
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business Administration, English, Political Science, or a related field required.
• Master’s degree, MBA, or advanced executive communications education preferred.
• 15+ years of progressive experience in corporate communications, executive communications, public relations, internal communications, reputation management, crisis communications, or strategic communications leadership.
• 8+ years of senior leadership experience managing communications teams, corporate affairs functions, executive communications programs, PR agencies, internal communications teams, or enterprise stakeholder messaging.
• Experience within enterprise SaaS, AI-enabled technology, cloud platforms, cybersecurity, fintech, data intelligence, digital transformation, consulting, healthcare technology, or large public or private enterprise environments strongly preferred.
• Proven success leading executive communications, reputation strategy, internal communications, crisis response, public relations, transformation messaging, and market-facing communications.
• Strong understanding of corporate narrative development, media relations, employee communications, stakeholder management, leadership messaging, crisis readiness, and brand reputation.
• Experience advising CEOs, Boards, executive committees, legal teams, marketing leaders, people leaders, investor relations teams, product leaders, and customer-facing executives.
• Strong writing, editing, message architecture, storytelling, presentation, and executive briefing skills.
• Experience managing external agencies, communications vendors, PR partners, media advisors, executive visibility programs, and communications technology platforms.
• Familiarity with communications tools and platforms such as Cision, Meltwater, Muck Rack, Sprout Social, LinkedIn, Google Analytics, SharePoint, Slack, Microsoft 365, Google Workspace, intranet platforms, CMS tools, or similar systems preferred.
• Strong ability to manage sensitive topics, confidential information, urgent communications, multi-stakeholder approval processes, and complex organizational messages.
• Excellent leadership, judgment, relationship management, executive presence, and cross-functional influence skills.
Personal Capabilities and Qualifications
• Strategic communications executive with the ability to connect company strategy, stakeholder needs, brand reputation, employee trust, and executive voice.
• Strong executive presence with the confidence to advise the CEO, Board, and senior leaders on sensitive communications, reputation risks, messaging decisions, and stakeholder impact.
• Exceptional writer and storyteller with the ability to turn complex business topics into clear, credible, and compelling messages.
• High judgment and calm decision-making, especially during crises, leadership transitions, organizational changes, customer issues, or reputationally sensitive moments.
• Business-minded and commercially aware, with the ability to understand how communications affect revenue, customer confidence, employee engagement, market trust, and enterprise value.
• Employee-centered and externally aware, with the ability to balance internal clarity with external reputation and business positioning.
• Collaborative and able to align Marketing, Legal, People, Product, Sales, Finance, Security, Customer Success, Operations, and Executive Leadership around shared messaging priorities.
• Operationally disciplined with the ability to build communication systems, approval processes, editorial calendars, channel strategies, and measurement routines.
• Comfortable operating in ambiguity, especially when facts are developing, stakeholder needs differ, or messages require careful judgment.
• High integrity and discretion when handling executive communications, employee matters, customer information, legal topics, crisis plans, financial updates, and confidential company decisions.
Strategic Support
The Senior Vice President of Communications will provide strategic leadership by ensuring the company communicates with clarity, consistency, credibility, and business purpose across every major stakeholder audience.
This role will support executive decision-making by providing communication strategy, stakeholder insight, reputational risk guidance, message discipline, employee sentiment awareness, and external narrative direction. The SVP will ensure communications are not handled as isolated announcements, but as a connected enterprise capability that supports trust, alignment, and long-term value.
Key areas of strategic support may include:
• Enterprise communications strategy and roadmap development.
• CEO and executive communications support.
• Corporate narrative, message architecture, and reputation strategy.
• Internal communications and employee alignment.
• Crisis communications and issues management.
• Public relations and media engagement.
• Transformation and change communications.
• Product, customer, and market-facing communications.
• Leadership visibility and thought leadership.
• Employer brand and culture communications partnership.
• Stakeholder mapping and audience-specific messaging.
• Communications governance, approvals, and channel strategy.
• Reputational risk monitoring and response planning.
• Executive reporting on communications impact and stakeholder sentiment.
The Senior Vice President of Communications will help ensure the organization’s voice remains clear, trusted, and aligned with business priorities as the company scales.
Working Conditions
• Location: USA Remote.
• Primarily a remote executive leadership environment with regular executive meetings, communications planning sessions, internal messaging reviews, public relations discussions, crisis planning, employee engagement updates, and cross-functional strategy meetings.
• Flexibility required during urgent announcements, crises, media requests, executive communications, organizational changes, product launches, customer-impacting updates, or major company events.
• Occasional travel may be required for leadership off-sites, company events, media engagements, customer meetings, industry conferences, executive briefings, board sessions, or communications workshops.
• Regular collaboration with the CEO, Board, Executive Leadership, Marketing, People, Legal, Product, Sales, Customer Success, Finance, Security, Operations, Investor Relations, and external communications partners.
• Fast-paced enterprise technology environment with high visibility around company reputation, employee trust, market positioning, leadership credibility, and stakeholder confidence.
• Role requires handling confidential company strategy, executive communications, employee updates, customer issues, legal matters, market announcements, crisis plans, and board-level materials with discretion.
Job Function
• Executive Communications Leadership
• Corporate Communications
• Strategic Communications
• Internal Communications
• Public Relations
• Crisis Communications
• Reputation Management
• CEO Communications
• Employee Communications
• Change Communications
• Corporate Narrative Development
• Thought Leadership
• Stakeholder Engagement
• Communications Governance
• Enterprise Messaging Strategy
Compensation & Benefits
Compensation Package: $359K – $475K
The total compensation package may include base salary, executive performance bonus, communications performance incentives, reputation and stakeholder engagement incentives, long-term incentives, equity participation where applicable, and additional executive-level benefits depending on experience, qualifications, and final role alignment.
Benefits may include:
• Comprehensive medical, dental, and vision coverage.
• Executive performance bonus eligibility.
• Communications performance and stakeholder engagement incentive opportunities.
• Long-term incentive opportunities.
• Equity or ownership-aligned compensation where applicable.
• Retirement savings plan with company contribution.
• Paid time off and company holidays.
• USA remote work flexibility.
• Board and executive-level visibility across the enterprise.
• Executive coaching, leadership development, and professional growth support.
• Support for communications leadership, crisis communications, media strategy, executive presence, AI-enabled communications, and reputation management programs.
• Wellness, employee assistance, and work-life support programs.
• Access to modern communications, PR, analytics, collaboration, intranet, content, social listening, and employee engagement platforms.
Why Join Us
This is an opportunity to join a large technology-driven organization where communications directly influences company reputation, employee trust, customer confidence, leadership credibility, and long-term enterprise value.
The Senior Vice President of Communications will have the authority and visibility to shape the company narrative, strengthen executive voice, improve internal alignment, guide crisis readiness, and build a more disciplined communications function across a remote-first enterprise.
You will work in an environment that values clarity, trust, thoughtful messaging, business alignment, stakeholder awareness, and responsible leadership. The company is investing in enterprise communications, executive visibility, digital storytelling, employee engagement, transformation messaging, public relations, and reputation strategy.
For a senior communications executive who enjoys advising leadership, shaping enterprise narratives, guiding sensitive messages, building strong teams, and turning communication strategy into measurable business impact, this role offers the scope, influence, and leadership platform to make a major contribution.