Industry: Enterprise SaaS, AI-Enabled Software, Cloud Platforms, Product Intelligence, and Digital Workflow Technology
Location: USA Remote
Compensation Package: $280K – $370K
About the Organization
We are a large, enterprise-scale SaaS, AI-enabled software, cloud platform, product intelligence, and digital workflow technology organization supporting enterprise customers across complex and rapidly evolving business environments. The company builds digital products that help organizations automate workflows, improve decision-making, modernize operations, strengthen customer engagement, and scale technology-driven business performance.
This is not a product role focused only on managing tickets, writing basic requirements, or coordinating feature requests. Product Management is treated as a strategic business function that connects customer needs, market opportunity, product vision, technical execution, commercial performance, and long-term company growth. The organization expects product leaders to understand customer problems deeply, make informed prioritization decisions, influence cross-functional teams, and deliver product outcomes that create measurable value.
The company is continuing to invest in AI-enabled product capabilities, cloud-native platform expansion, workflow automation, data intelligence, user experience modernization, enterprise integrations, product-led growth, customer adoption, analytics, security readiness, and scalable product operations. As the business grows, leadership is seeking a Senior Product Manager who can own meaningful product areas, shape roadmap priorities, and help turn strategic product direction into practical execution.
The Senior Product Manager will be responsible for defining product strategy, managing roadmap priorities, leading discovery, translating customer and market insights into product decisions, and partnering with Engineering, Design, Data, Marketing, Sales, Customer Success, Support, Finance, Security, and Executive Leadership. This role will help ensure the company builds products that solve real customer problems, support enterprise needs, and strengthen competitive positioning.
This role requires someone who can balance strategy and execution. The ideal candidate will be comfortable working with ambiguous problems, evaluating customer feedback, analyzing product data, defining product requirements, aligning stakeholders, and making tradeoffs between speed, quality, technical feasibility, customer impact, and business value.
The selected candidate will help guide product direction in a large technology environment where product decisions affect revenue, retention, customer trust, user adoption, platform scalability, and market differentiation. This is a strong opportunity for a product leader who enjoys building complex digital products, working across multiple teams, and creating solutions that matter at enterprise scale.
Essential Duties and Responsibilities
• Define and manage product strategy, roadmap priorities, product requirements, launch plans, and measurable outcomes for assigned product areas.
• Lead product discovery by gathering customer feedback, market insights, competitive intelligence, user behavior data, internal stakeholder input, and product performance signals.
• Translate complex customer needs and business problems into clear product opportunities, requirements, user stories, success metrics, and execution plans.
• Partner closely with Engineering, Design, Architecture, Data, Security, and QA teams to guide product development from discovery through launch and post-release optimization.
• Prioritize roadmap initiatives based on customer value, revenue impact, adoption potential, technical complexity, risk, strategic alignment, and business priorities.
• Work with Sales, Customer Success, Support, and Marketing to understand customer pain points, buyer expectations, onboarding friction, product adoption barriers, and expansion opportunities.
• Analyze product usage, conversion funnels, feature adoption, retention patterns, customer feedback, support trends, and business performance to guide product decisions.
• Lead cross-functional product planning routines, including roadmap reviews, requirement discussions, sprint planning support, launch readiness, stakeholder updates, and post-launch reviews.
• Develop product documentation, including business cases, product briefs, PRDs, user stories, acceptance criteria, release notes, competitive analysis, and executive-ready summaries.
• Partner with Product Marketing to define positioning, messaging, customer value propositions, launch materials, sales enablement content, and adoption campaigns.
• Support enterprise customer conversations, product demos, feedback sessions, advisory groups, and strategic account discussions when product expertise is needed.
• Identify opportunities for AI-enabled features, automation, workflow improvement, integrations, analytics, personalization, and platform enhancements.
• Monitor market trends, customer expectations, competitor movement, regulatory considerations, technology shifts, and product opportunities that may affect roadmap direction.
• Improve product management practices by strengthening prioritization frameworks, discovery routines, product analytics, launch processes, and cross-functional communication.
Job Qualifications and Requirements
• Bachelor’s degree in Business Administration, Product Management, Computer Science, Engineering, Information Systems, Data Analytics, Marketing, or a related field required.
• MBA, master’s degree, or advanced product, technology, or business-related education preferred.
• 7+ years of experience in product management, product strategy, SaaS product development, digital platforms, technical product management, product operations, or technology business leadership.
• Experience within enterprise SaaS, AI-enabled software, cloud platforms, fintech, cybersecurity, healthcare technology, data platforms, workflow automation, or B2B technology environments strongly preferred.
• Proven success managing product roadmaps, leading discovery, defining requirements, launching features, improving adoption, and delivering measurable product outcomes.
• Strong understanding of SaaS business models, product-led growth, customer lifecycle, enterprise software buying behavior, product analytics, and digital user experience.
• Experience working with Agile or hybrid product development teams, including Engineering, Design, QA, Architecture, Data, Security, and Product Marketing.
• Familiarity with product and analytics tools such as Jira, Confluence, Aha!, Productboard, Figma, Amplitude, Mixpanel, Pendo, Looker, Tableau, Power BI, Salesforce, or similar platforms preferred.
• Ability to evaluate technical tradeoffs, roadmap dependencies, customer impact, product risk, and business value with sound judgment.
• Strong analytical skills with the ability to interpret data, identify product insights, validate hypotheses, and make practical prioritization decisions.
• Excellent communication skills with the ability to present product direction, roadmap rationale, customer insights, and tradeoffs to technical and non-technical stakeholders.
• Experience supporting enterprise customers, executive stakeholders, cross-functional launches, and high-visibility product initiatives preferred.
Personal Capabilities and Qualifications
• Strategic product thinker with the ability to connect customer problems, market opportunity, product vision, technical execution, and business outcomes.
• Customer-centered and deeply curious, with the ability to understand user needs beyond surface-level feature requests.
• Strong prioritization judgment with the ability to make clear tradeoffs when resources, timelines, customer needs, and technical realities compete.
• Technically fluent enough to collaborate with engineering teams, understand platform constraints, discuss architecture dependencies, and evaluate implementation options.
• Data-informed and outcome-focused, with the ability to use product metrics, customer signals, and business performance to guide product decisions.
• Strong communicator who can align executives, engineers, designers, marketers, sales teams, customer success teams, and customers around product priorities.
• Comfortable operating in ambiguity, shaping unclear problems into structured product opportunities and actionable roadmap items.
• Collaborative and influential without relying only on authority, especially in cross-functional product, technology, and business environments.
• Practical and execution-oriented, with strong follow-through across discovery, documentation, stakeholder alignment, development support, launch readiness, and post-launch learning.
• High ownership mindset with strong accountability for product quality, customer value, business impact, and continuous improvement.
Strategic Support
The Senior Product Manager will provide strategic support by helping the organization identify, prioritize, build, and improve products that create customer value and support long-term business growth.
This role will support leadership by converting customer feedback, market signals, competitive intelligence, product data, and business priorities into clear product direction. The Senior Product Manager will also help ensure product development is aligned with company strategy, technical feasibility, customer expectations, and measurable outcomes.
Key areas of strategic support may include:
• Product strategy and roadmap development.
• Customer discovery and market insight analysis.
• AI-enabled product opportunity identification.
• Cloud platform and workflow product enhancement.
• Product-led growth and adoption improvement.
• Feature prioritization and business case development.
• Product analytics, usage tracking, and outcome measurement.
• Enterprise customer feedback and advisory input.
• Product launch readiness and go-to-market support.
• Competitive analysis and market positioning support.
• Cross-functional product execution and stakeholder alignment.
• Product requirement development and roadmap communication.
• Post-launch performance review and optimization.
• Product management process improvement.
The Senior Product Manager will help ensure product decisions are not driven by scattered requests, but by disciplined discovery, customer evidence, business value, and clear execution priorities.
Working Conditions
• Location: USA Remote.
• Primarily remote work environment with regular product planning sessions, roadmap reviews, customer discovery meetings, engineering discussions, design reviews, analytics reviews, and stakeholder updates.
• Standard business hours with flexibility required during product launches, sprint planning cycles, executive reviews, customer escalations, roadmap planning, release readiness, or urgent product issues.
• Occasional travel may be required for customer meetings, product workshops, leadership offsites, industry events, company gatherings, or strategic planning sessions.
• Regular collaboration with Product, Engineering, Design, Data, Security, QA, Marketing, Sales, Customer Success, Support, Finance, Legal, Operations, and Executive Leadership.
• Fast-paced enterprise technology environment with high visibility around product direction, customer adoption, roadmap execution, user experience, and business impact.
• Role requires handling confidential product roadmaps, customer feedback, competitive information, pricing considerations, technical plans, usage data, and executive-level materials with discretion.
Job Function
• Product Management
• Product Strategy
• SaaS Product Development
• AI-Enabled Product Innovation
• Cloud Platform Product Management
• Product Roadmap Ownership
• Customer Discovery
• Product Requirements Development
• Product Analytics
• User Experience Strategy
• Product-Led Growth Support
• Feature Prioritization
• Go-to-Market Product Support
• Cross-Functional Product Leadership
• Product Performance Optimization
Compensation & Benefits
Compensation Package: $280K – $370K
The total compensation package may include base salary, performance-based bonus, product performance incentives, long-term incentives, and additional benefits depending on experience, qualifications, and final role alignment.
Benefits may include:
• Comprehensive medical, dental, and vision coverage.
• Performance-based bonus eligibility.
• Product and business impact incentive opportunities.
• Long-term incentive opportunities.
• Retirement savings plan with company contribution.
• Paid time off and company holidays.
• USA remote work flexibility.
• High visibility across product, technology, revenue, and executive leadership.
• Professional development and product leadership support.
• Support for product management, AI, analytics, cloud technology, leadership, and strategy training.
• Wellness, employee assistance, and work-life support programs.
• Access to modern product management, analytics, collaboration, experimentation, CRM, and enterprise technology platforms.
Why Join Us
This is an opportunity to join a large technology-driven organization where product management directly influences customer value, platform growth, revenue performance, user adoption, and long-term market position.
The Senior Product Manager will have the opportunity to shape meaningful product areas across AI-enabled software, cloud platforms, workflow technology, data intelligence, enterprise integrations, and digital customer experiences. This role offers visibility across Product, Engineering, Design, Revenue, Customer Success, and Executive Leadership.
You will work in an environment that values thoughtful discovery, practical innovation, customer insight, strong execution, and measurable product outcomes. The company is investing in AI-enabled capabilities, cloud-native platforms, modern product analytics, product-led growth, automation, and scalable product operations.
For a product leader who enjoys solving complex customer problems, building enterprise-grade digital products, influencing roadmap strategy, and turning product vision into measurable business impact, this role offers the scope, visibility, and platform to make a meaningful contribution.